Infrastructure Engineer (Jamf)

On behalf of DWP, we are looking for an Infrastructure Engineer (Jamf) for a 6-month (Inside IR35) contract, based hybrid in Birmingham, Blackpool, Leeds, London, Manchester, Newcastle or Sheffield.

We are seeking a highly experienced Jamf engineer to take ownership of Mobile Device Management (MDM) across the Universal Credit compute estate, combining expertise in Linux infrastructure, AWS, and DevOps methodologies.

You'll need a proven track record in implementing and maintaining large-scale MDM solutions and a strong understanding of the Apple ecosystem and macOS/iOS device management. The Jamf Pro infrastructure and host configuration are fully managed as code.

As an Infrastructure Engineer (Jamf), your main responsibilities will be to:

1. Manage and support MDM using self-hosted JAMF Pro for device management and security compliance.
2. Own the Jamf application and all associated infrastructure in AWS.
3. Develop and maintain automation scripts using Python and Bash (e.g., AutoPKG, SUPER) to support device lifecycle, certificate provisioning (SCEP), and policy enforcement.
4. Design, build, and maintain zero-touch deployment processes using tools such as Intune, Apple Business Manager, and Automated Device Enrollment.
5. Provide advanced technical support and handle complex Mac escalation issues.
6. Support a migration to a central Jamf Cloud, maintaining an excellent user experience.
7. Experience managing a MacBook estate including Apple MDM, ESET Anti-virus, and Jamf.
8. Proven experience managing self-hosted Jamf Pro in large-scale macOS/iOS environments, ideally hosted on AWS.
9. Strong scripting and automation experience using Python and Bash, including tools like AutoPKG and SUPER.
10. Solid experience in Linux system administration, including infrastructure configuration, monitoring, and performance tuning.
11. Experience managing identity and access services such as Active Directory, ADFS, or Entra ID.
12. Familiarity with cloud infrastructure services, particularly AWS (e.g., EC2, S3, IAM) in support of hosted services.
13. Proven experience with software licensing, support contracts, and hardware procurement.
14. Strong communication and collaboration skills, with the ability to explain technical concepts to non-technical stakeholders and support junior engineers as needed.
15. Experience of writing and maintaining Infrastructure as Code using tools like Terraform.
16. Experience of implementing and maintaining CI/CD pipelines using GitLab or equivalent platforms.
17. Active SC Clearance is highly desirable.

SC Clearance is an essential requirement for this role. Candidates must be willing and eligible to undergo checks. Please note, due to the short-term nature of this position and the urgency to fill it, preference may be given to candidates who meet all the essential criteria and hold active security clearance.

Please be aware that this role can only be worked within the UK and not overseas.

Disability Confident

As a member of the Disability Confident Scheme, DWP guarantees to interview all candidates who have a disability and meet all the essential criteria for the vacancy. In cases of high volume of qualified candidates with disabilities, the best candidates from within that group will be prioritized. This scheme encourages candidates with disabilities and/or neurodivergence to apply. In exceptional circumstances, the desirable criteria may be considered during shortlisting, which may include holding active security clearance.

DWP also guarantees to interview veterans or spouses/partners of military personnel who meet all the essential criteria. In high-volume cases, the best candidates from within that group will be prioritized. In exceptional circumstances, the desirable criteria may be considered, including active security clearance.

In applying for this role, you acknowledge that this role falls within the scope of the Off-Payroll Working in the Public Sector legislation. The rates quoted reflect the gross daily rate for the assignment and are subject to taxes and statutory costs. Payment to the intermediary and your income from this contract will differ accordingly.