Infrastructure Engineer (Field)

Razorblue Role:

We are looking for a Infrastructure Engineer - Consulting to work remotely in the Cambridgeshire area and join our growing team of like-minded tech professionals. Your responsibilities will include:

Project Delivery (80%)

• Delivering implementation projects to our customers.
• Creating excellent documentation.
• Project handovers to service delivery.
• Implementing new technologies.

Project Scoping, Planning, and Training (20%)

• Supporting staff development through internal training.
• Scoping and planning successful projects.
• Mentoring junior team members.

Our ideal candidate should possess extensive knowledge across various technologies and be capable of troubleshooting and delivering high-quality solutions that satisfy our clients. Customer service skills are essential, along with effective communication and a friendly, tech-savvy approach.

Razorblue Requirements:

We understand it's unlikely to find someone who meets all criteria, but we value eagerness to develop through our resources and peer learning. If you share this growth mindset, we encourage you to apply.

• Qualifications: Relevant networking, infrastructure, and Microsoft certifications (CCNA, JNCP, MCSA, VCP).
• Microsoft 365/Azure: Managing Azure & Office 365, including Conditional Access, Azure AD Connect, Exchange Online/Hybrid, SharePoint, Teams, Intune/Endpoint Management.
• Cloud: Experience with AWS and Azure (public and private cloud).
• Virtualisation: Maintaining VMware vSphere and Hyper-V environments, including replication and failover.
• VOIP: Supporting FreePBX, Mitel, Gamma, Skype/Teams VOIP systems.
• Security: Experience with MDM, MFA, Email Filtering, Next-Generation firewalls, and antivirus solutions.
• Windows Server: Installation and configuration.
• Storage: Managing SAN devices, iSCSI connectivity, clustering.
• Remote Desktop Services: Supporting RDS, RemoteApp, and Citrix environments.
• Networking: Troubleshooting at 3rd line, supporting firewalls like Palo Alto, Sophos, FortiNet, etc.
• Endpoint Support: Supporting Windows desktops, applications, tablets, and mobile devices.
• Soft Skills: Effective communication, methodical diagnosis, independent research, organization, prioritization, and a full clean UK driving license.

We prioritize continuous learning and development, investing heavily in our team's growth. Our culture fosters natural learning opportunities through office presence, which aids in team cohesion and knowledge sharing.

Our benefits include:

• Salary of £44,000-£48,000 depending on skills and experience.
• Hybrid working model.
• Flexible working arrangements.
• 25 days holiday plus public holidays, with options to purchase more.
• Your birthday off.
• £2000 Referral Bonus.
• Enhanced family leave benefits and a Baby Bonus.
• Fully funded training and certifications.
• Two paid charity volunteering days annually.
• Discounted broadband.
• Life insurance and private health insurance.
• Quarterly social fund, Cycle to Work scheme, access to the latest tech, and an EV scheme.

We are committed to an inclusive, accessible recruitment process. Please contact us for any reasonable adjustments needed during application or interview stages.

Note for Agencies/Recruiters: Please refrain from contacting us regarding vacancies to ensure an efficient process. We prefer direct applications from candidates via our website and do not accept unsolicited CVs. Thank you for your understanding.