Information Technology Specialist

Location: Amsterdam, Netherlands

Employment Type: Full-Time Onsite Role

Type of Agreement: Full Time Contract

Experience: 2+ years

Required languages: Dutch (good to have) and English (Professional Working)

Skills: EUC, Desktop, Network, servers, HW & SW, Wi-Fi.

Company Overview:

Website: -

AVASO Technology is a global leader in IT solutions and services, specializing in providing top-notch support and managed services. We are dedicated to delivering innovative technology solutions to clients worldwide. If you are an experienced IT professional with expertise in EUC, Desktop, Network, Servers, Hardware & Software, and Wi-Fi. Join AVASO and help businesses succeed with reliable and efficient IT services.

As an AVASO employee, you will be part of a global organisation offering IT services to national and international clients across various industries.

With coverage in over 190+ countries and global distribution capabilities, AVASO has a proven track record of delivering best-in-class technology solutions to businesses of all sizes, including some of the world's most recognised brands.

AVASO provides excellent growth opportunities, the chance to work with a strong global company, and a rewarding financial package.

Position Overview:

We are currently seeking an experienced IT Support Specialist to join our team in Amsterdam, Netherlands as a Full-Time On-Site Support - Network EUC- L2 Role. The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach.

Role Overview: Supports the Corporate IT Business community, providing first level support for End user desktop and IT Site support issues. Receives, assesses, troubleshoots, and escalates support incidents & requests.

Principal Responsibilities:

• Understanding of ticketing systems and ability to log/update/close tickets, prioritize issues and balance workloads bringing End Customer tickets to full resolution.
• Possess understanding of installing, troubleshooting, configuring, and repairing Desktops, laptops and printers.
• Possess knowledge on OS installation, configuration and MS office suite.
• Able to diagnose problems and fully support (install, troubleshoot, configure and repair) a variety of internal and third-party applications for client workstations and servers in both the desktop and lab environments.
• Working Knowledge of protocols (TCP/IP and subnetting), VPN, and basic commands from the command prompt (ipconfig, tracert, etc.).
• Working Knowledge of and use commands to configure, move, add, and change telephone extensions within the same building.
• Communicate highly technical information to both technical and nontechnical employees.
• Provide outstanding End Customer service and world class support in a large, fast-paced, high pressure, corporate environment.

Skills:

• Skilled in hardware, software and/or operating systems environment
• Knowledge of appropriate networks, products and protocols
• Troubleshooting skills
• End Customer Service skills

Requirements:

• This site will also provide remote support for France, Denmark, and Spain.

Education and Experience:

• Typically requires 2+ years of related experience

Skills and VISA Requirements:

• Candidate must be legally authorized to work in Amsterdam, Netherlands, EU Citizen or without any need of Visa Sponsorship.
• Exceptional technical and troubleshooting skills
• Excellent written and verbal communications skills.
• Comfortable operating in a fast-paced environment with minimal supervision.

Why AVASO Technology?

• Join a dynamic and innovative team with a global presence.
• Opportunities for career growth and continuous learning.
• Competitive salary and benefits package.
• Work with cutting-edge technologies to shape the future of IT solutions.

How to Apply:

Ready to take your career to the next level? Apply now by sending your resume to

AVASO Technology is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement

AVASO Technology Solutions (referred as "Avaso") do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need.