Information Technology Manager
Posted 6 days 1 hour ago by Burton Bolton & Rose Recruitment Services Ltd
Permanent
Not Specified
I.T. & Communications Jobs
Hertfordshire, Watford, United Kingdom, WD171
Job Description
This is an excellent role for an Information Technology Manager who is seeking a new role with a very successful and exciting organisation, there will be plenty of opportunity for progression in this role.Some of your duties will include:
- Providing support for users based on-site and at remote locations throughout the UK
- Managing busy helpdesk function and overseeing calls from users requiring IT support
- Solving problems at 'first call' where possible or co-ordinating engineering support for users
- Producing job sheets and allocating work to be completed to team of field based engineers
- Providing support for hardware, software, services, tablets, Androids and Window phones
- Tracking jobs being completed on system from instigation point through to successful completion