Information Governance Officer

Are you passionate about data protection, information governance, and driving high standards across an organisation that makes a real difference to communities? Were looking for an Information Governance Officer to help shape, deliver and embed excellent IG practices across HCRG Care Group.

As an Information Governance Officer, you will play a vital role in supporting the day-to-day operational delivery of the Information Governance (IG) agenda across our services. You'll help ensure we meet the standards of the Data Security & Protection Toolkit (DSPT) and comply with UK Data Protection laws, offering expert guidance and ensuring best practice is embedded throughout the organisation.

This role is predominantly home-based, with occasional travel to services across the business when required.

Main duties of the job

What you'll do:

• Promote strong information governance practices aligned to the DSPT, ICO Accountability Framework, UK data protection laws and our wider IG Framework.
• Manage assigned IG projects, ensuring timely and effective delivery.
• Provide clear and practical IG advice and guidance to colleagues at all levels.
• Act as a positive ambassador for Information Governance, driving awareness and best practice.
• Champion data protection by design and default across projects, services, and systems.
• Support the management and delivery of the DSPT, IG framework and annual work programmes.
• Obtain, collate and submit evidence for DSPT requirements.
• Manage information incidents, offering prompt mitigation advice and identifying areas for improvement.
• Escalate potentially reportable incidents to the Data Protection Officer and senior leaders.
• Maintain up-to-date KPIs, risks, and IG activity records.
• Work closely with Business Units to identify upcoming projects requiring IG involvement.
• Support Data Protection Impact Assessments, ROPAs, due diligence checks, privacy notices and other core IG processes.
• Assist with service mobilisations and exits to ensure IG compliance throughout.
• Deliver IG and data protection training to support staff understanding and maintain a 95% compliance target.
• Attend internal and external meetings to maintain strong working relationships.
• Keep up to date with emerging legislation, guidance and policy relating to IG.

About us

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn't happen often, sometimes a role is very popular, and we may need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can.

To find out more about HCRG Care Group, please visit

Job responsibilities

You will feel valued as an Information Governance Officer within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• £35,000 - £40,000 (depending on experience) with group pension
• Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support at locations across the country
• Free tea, coffee and milk at your base location in Runcorn
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well as career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding good or outstanding ratings from the Care Quality Commission

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.