Information Governance Admin Officer

Salary Range: £27,780 - £30,564 per annum

Contract Type: Temporary (until 31 December 2027)

Closing Date: 30 April 2026

Join Hampshire County Council's Information Governance Team!

Are you looking to take your first step into a professional office role? Would you like to work in a team that plays a vital part in protecting information, supporting transparency, and ensuring the Council meets its legal responsibilities?

What you'll do:

As an Administrative Officer, you will provide essential support to the Information Governance Team and help ensure the Council meets its statutory and corporate obligations. You will be trained to:

• Log, track and manage requests made under the Freedom of Information Act (FOI), Environmental Information Regulations (EIR), and Data Protection legislation, including Subject Access Requests (SARs)
• Log and allocate Local Government & Social Care Ombudsman (LGSCO) complaints and assist with general data protection enquiries and incident administration
• Use case management systems and SharePoint sites to record, track and update progress on statutory requests

• Collate, maintain, and quality check data to support the team's reporting responsibilities
• Assist the IG Manager in preparing performance reports, dashboards, and compliance statistics by gathering and organising relevant data

• Provide administrative support to the Information Governance Management Group (IGMG) including:
  • Preparing agendas and circulating papers
  • Taking and producing accurate minutes
  • Tracking actions and supporting follow up activity

• Support the ongoing maintenance of:
  • The Council's Record of Processing Activities (ROPA)
  • The Corporate Services Information Asset Register
  • The Council's Open Data publication commitments
• Assist Information Asset Owners and Services with updates, ensuring records are complete and accurate

• Communicate professionally with internal colleagues and, where appropriate, members of the public
• Manage shared mailbox enquiries, ensuring timely and accurate responses
• Maintain accurate digital records and support the overall smooth running of the service

What we're looking for:

• Are organised, reliable, and keen to develop new skills
• Have strong written communication and a high level of accuracy
• Can manage your time effectively and prioritise tasks
• Enjoy working collaboratively but can also work independently when required
• Are comfortable handling data and following structured processes

Working with Hampshire County Council means joining a modern, forward looking organisation recognised nationally for its strong performance and innovation.

We offer:

• The knowledge that your work directly benefits Hampshire's residents, including vulnerable children and adults
• A supportive, collaborative working environment and a culture that values continuous improvement
• A flexible hybrid working model, supported by modern technology
• A structured training and development plan to enhance your expertise
• A central, well connected head office in Winchester
• A competitive salary and an excellent benefits package, including wellbeing support, generous leave, and a local government pension scheme

This post is subject to a Basic Disclosure Check.

EEO Statement

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.