Information & Business Support Officer

Overview / Trosiad

Location: Abergele Family Centre, Conwy

Ydych chi eisiau gyrfa werth chweil a gwneud gwahaniaeth i Deuluoedd yng Nghonwy?

Rydym yn dîm cyfeillgar sy'n gweithio yn Nwyrain Conwy gan helpu teuluoedd i wneud y gorau o fywyd teuluol. Gallwn gynnig mwy na swydd mewn gofal cymdeithasol yn unig i chi.

We are a friendly team working in the East of Conwy helping families to make the best out of family life. We can offer you more than just a job in social care.

Responsibilities / Atebion

Information and Business Support Officers are our first point of contact for families and professionals for the team. They have a massive impact on the lives of the families they support. You can help us to make a difference here and now. If you are a people person and have some administrative and IT skills this role provides an opportunity to develop your experience in this field.

We support families with their everyday lives, listen to them, and provide practical advice and support. This role provides a welcoming and friendly face when someone contacts the Family Centre for the first time, as well as providing some practical support to the team, including finance tasks.

Requirements / Gofynion

Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.

Gofynion y Gymraeg: Mae'r gallu i gyfarthrebu yn y Gymraeg yn hanfodol ar gyfer y swydd hon. Rydym ni wedi ymrwymo i'r Gymraeg ac yn falch iawn o'n diwylliant Cymreig. Rydym yn croesawu ceisiadau yn y Gymraeg a'r Saesneg fel ei gilydd ac ni fydd ffurflenni cais a dderbynnir yn y naill iaith na'r llall yn cael eu trin yn llai ffafriol na'i gilydd. Rydym yn frwdfrydig dros eich cefnogi a'ch annog i ddefnyddio'ch Cymraeg, beth bynnag eich lefel; ac mae gennym ni ddosbarthiadau am ddim ar gyfer pob lefel, wyneb yn wyneb ac ar-lein, i'ch cefnogi chi ymhellach.

Benefits / Buddion

This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.

Mae'r rôl hon yn cynnig opsiynau gweithio hyblyg ar gyfer cydbwysedd bywyd a gwaith. Gall hyn gynnwys addasu eich diwrnod gwaith a gweithio hybrid, hy cydbwysedd rhwng gweithio yn y swyddfa a gweithio gartref.

Additional Information / Gwybodaeth Ychwanegol

To find out more about our teams, take a look at our web pages -

Os hoffech ragor o wybodaeth am y swydd hon, ffoniwch:

Joanne Price
Kelly Jones

Contact / Cysylltiad

Manager details for informal discussion: Joanne Price, Family Centre Team Manager ( / )