Independent Stalking Advocate Caseworker

We have an exciting opportunity for an Independent Stalking Advocate Caseworker to join the Lancashire team based at Preston, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you

What we offer:

At Victim Support, we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our Preston Office. It involves regular travel, and due to the location, a driving license and access to a vehicle are considered essential. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore alternative arrangements.

As an ISAC you will be:

• Focusing on victims at high risk of harm from stalking and harassment, providing proactive, short to medium-term crisis intervention services through individual safety planning, advocacy, emotional, and practical support.
• Supporting victims face-to-face or by telephone to access services that ensure their safety and that of their family.
• Developing individual safety plans tailored to clients' needs as identified in the needs & risk assessment.
• Providing advocacy, emotional and practical support, and information on legal & civil options, housing, health & finance, as well as support through the criminal justice system.
• Participating in multi-agency meetings to represent the client and ensure follow-up actions.

You will need:

• A good understanding of stalking, harassment & domestic abuse
• Knowledge of domestic abuse-related harassment and stalking & its impact
• Experience of risk assessment, safety planning & risk management
• Knowledge of safeguarding & the legal responsibilities surrounding this
• Theoretical, practical & procedural knowledge of civil and criminal justice remedies
• Experience working within a multi-agency & legislative framework
• The ability to manage a complex caseload & prioritize effectively
• Strong crisis management skills & the ability to handle stressful & difficult situations
• Excellent communication, negotiation, and advisory skills, both written and verbal
• Good IT skills, including proficiency in Microsoft Word, Excel, and case management systems

Please see attached Job Description and Person Specification for further details:

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people affected by crime across England and Wales. We aim for a world with fewer victims who have stronger rights, better support, and a voice in the Criminal Justice System. Everyone at VS is driven by our Vision, Ambitions, and Values to make a difference for those experiencing crime and traumatic events. Working for VS offers the chance to be part of a national charity delivering high-quality services and driving change.

Victim Support is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Background checks and DBS checks may be required.

We value diversity and inclusion, striving to create an environment where all staff and volunteers feel respected and heard. We particularly welcome applicants from Black, Asian, and minority ethnic communities and are a Disability Confident Employer offering a Guaranteed Interview Scheme for disabled candidates who meet essential criteria.

If you have a disability, learning difficulty, or medical condition that may affect your performance during the selection process, we will make reasonable adjustments to support you.

How to apply:

To apply, please visit our website's Jobs page and complete the application form, demonstrating how you meet the essential criteria. We look forward to your application.

Note: We reserve the right to close this vacancy early if sufficient suitable applications are received before the deadline. If you have already started an application, we will contact you regarding the revised closing date where possible.