Independent IT Support Engineer (Windows & Mac, Networking)

A recruitment agency is seeking an IT Support Engineer to join a friendly, office-based team in Coventry. Candidates will provide remote troubleshooting support, manage CRM cases, and handle warranty returns, among other responsibilities. Ideal candidates will have a solid understanding of networking, experience with SQL Server, and work with both Windows and Mac OS. Salary is between £30,000-£35,000 based on experience, with benefits including a pension scheme and private medical insurance.