Income Recovery Assistant

We are recruiting for an Income Recovery Assistant to support a busy income team. This role is ideal for someone with administration, debt recovery, income collection, or housing experience.Key Responsibilities of the Income Recovery Assistant role:

• Support debt recovery and arrears collection activities.
• Administer customer credit balances and direct debits.
• Maintain accurate records and case histories.
• Prepare court and recovery documentation.
• Produce reports and analyse data using Excel.
• Liaise with customers, councils, and external agencies.
• Support Housing Benefit and Universal Credit processes.
• Handle customer enquiries and provide administrative support.

Requirements of the Income Recovery Assistant Include:

• Experience in administration, income recovery, debt collection, credit control, or housing.
• Strong Excel and Microsoft Office skills.
• Excellent communication and organisational skills.
• High attention to detail and ability to manage workloads effectively.

Key Information about the Income Recovery Assistant role Includes:

• Coventry Area
• Full Time, Temporary
• £14.05 per hour
• Hybrid working available
• Friendly and supportive team

For more details on the role please contact or on . Apply now for this excellent temporary opportunity within a supportive team.