Incident Management Specialist - Hybrid

A digital banking firm in Cardiff is seeking an Incident Manager to support operations by coordinating incident responses and analyzing risks. This role involves monitoring adherence to frameworks, developing reports for executives, and providing training on incident management processes. The ideal candidate will have strong data analysis skills, hands-on experience with incident management tools, and a detailed understanding of operational risk and payments. A collaborative, proactive mindset is essential for success in this role.