Implementation Consultant

Interested in joining our team? Here is some more information about us!

Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. Our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Our clients include top shows, famous museums, convention centers, performing arts venues, sports arenas, and other unique events worldwide, such as The Apollo Theatre, Mercedes-Benz Stadium, Harvard University, Portland'5 Centers for the Arts, the Javitz Center, and the St. Louis Art Museum. Some of our global clients include ExCel London, Museum of Contemporary Art Australia, Porsche Experience Center Germany, and Sydney Opera House.

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Join a team of highly motivated colleagues in a fast-paced, growth-oriented environment where you can make a direct impact on our products and customers.

Job Description

As an Implementation Consultant, you will be part of a skilled team that designs, develops, deploys, personalizes, and supports client onboardings, gaining exposure to various services and technologies.

Responsibilities include:

• Manage CRM and ERP software implementation projects for clients with 5-500 users.
• Participate in functional and technical working groups and progress meetings.
• Identify business needs, document requirements, and ensure smooth delivery while supporting clients through the implementation process.
• Design and deliver stakeholder and end-user training on system configuration.
• Perform basic project management tasks such as creating onsite agendas, following up on project tasks, and escalating issues to keep projects within scope and timeline.
• Drive integration requirements, facilitate analysis workshops, and write detailed specifications for the development team.

Qualifications

• Bachelor's Degree
• Fluent in English and German; French proficiency is a plus.
• Experience in Enterprise SaaS or Software Implementation
• Minimum of 3 years' experience as a billable resource with a utilization target
• Excellent organizational and communication skills, with strong command of English
• Availability for travel (up to 40%) to client sites for face-to-face meetings

What makes you a great fit:

• Self-motivated with the ability to perform independently in a dynamic environment
• Exceptional time management skills
• Problem-solving mindset and adaptability
• Customer, Quality, and Results-oriented approach
• Experience with Mavenlink (Kantata) and/or Momentus Software is a plus
• Venue and/or Exhibition industry expertise

Additional Information

We offer an attractive package including:

• Paid Time Off: 30 days plus company holidays
• Professional Development: Access to LinkedIn Learning for skill enhancement
• Event Tickets: Two tickets valued up to $500 for industry events
• CEO Impact Award: Recognition with a pair of custom shoes
• No Dress Code: Come as you are
• Recognition Rewards and Swag: Celebrate milestones
• Flexible Career: Work where you perform best
• Your Voice Matters: Open communication and growth opportunities
• Tailored Onboarding: Personalized onboarding process
• Personal Growth: Internal and external development opportunities

We embrace diversity and are an equal opportunity employer, committed to creating an inclusive environment for all employees.