Implementation Consultant - Fintech

Implementation Consultant - Fintech

This is an excellent opportunity to join a well-established, high-performing software business operating within the financial technology space. The company develops enterprise-grade platforms used by global clients to manage complex financial operations and reporting processes. The business continues to invest in modern technologies, automation, and AI-driven solutions to improve efficiency and deliver value to clients.

About the role

We are looking for an Implementation Consultant who combines strong technical capability with client facing confidence. This role suits someone who enjoys solving complex problems, working with data, and guiding customers through system implementations.

You'll likely have:

• 2-5 years' experience in a technical, consulting, or fintech-related role
• Exposure to financial services, fund accounting, or investment operations (highly beneficial)
• Strong data handling skills, with experience in SQL and/or advanced Excel
• A genuine interest in AI, automation, and improving operational efficiency
• The ability to communicate clearly with both technical and non-technical stakeholders
• A proactive mindset with strong problem-solving and organisational skills

Responsibilities

In this position, you'll work closely with clients and internal teams to deliver and support enterprise software solutions.

Your day-to-day will include:

• Gathering and understanding client requirements and business processes
• Configuring and tailoring software solutions to meet customer needs
• Supporting system implementations, testing phases, and go live activities
• Writing and executing test cases and validation processes
• Collaborating with development teams to enhance product functionality
• Managing and resolving client queries, issues, and change requests
• Troubleshooting problems and delivering clear, effective solutions
• Supporting integrations, data workflows, and system configurations
• Leveraging AI tools and automation to improve efficiency and delivery

Nice to Have / Bonus Skills

While not essential, the following would strengthen your application:

• Knowledge of investment products, fund administration, or financial reporting
• Experience with SQL, database queries, or data analysis tools
• Familiarity with AI tools or modern development assistants (e.g. Claude, Copilot, automation tools)
• Exposure to software testing frameworks or development tools
• Experience working with support systems or ticketing platforms
• Understanding of cloud platforms or modern software delivery environments

Why Join

• Excellent salary package with performance incentives
• Great benefits including pension, healthcare, and wellness support
• Hybrid working model
• Very strong team environment with experienced leadership
• Low attrition and long-tenured team
• Clear opportunities for career progression and skill development
• Exposure to modern technologies, AI tools, and global clients