Implementation Analyst

The Implementation Analyst works with a dynamic professional services team and is responsible for designing and configuring the DealCloud platform to meet clients' specific business needs. This role combines client-facing consultative work with behind-the-scenes platform configuration, data analysis, and data manipulation.

Given the focus on clients in France, proficiency in French is required.

The ideal Implementation Analyst should demonstrate passion and a desire to develop expertise in four key areas:

1. Technology: Working with innovative SaaS solutions.
2. Client-facing skills: Communicating effectively via phone and email.
3. Private Capital Markets: Knowledge or willingness to learn about private equity and investment banking operations.
4. Data: Understanding data relationships and their impact on system design.

Responsibilities include:

• Managing multiple client implementations, including communication and status reporting.
• Participating in requirement gathering, onsite or virtual (up to 30% travel).
• Configuring platforms based on client needs.
• Analyzing legacy data to inform system design.
• Using Excel to map and normalize data sets.
• Following escalation procedures and maintaining internal project management tasks such as updating systems, tracking hours, managing timelines, and ensuring scope and budget adherence.
• Providing system design recommendations and supporting complex projects.

Minimum qualifications:

• Up to 3 years in software implementation or professional services.
• Understanding of database design.
• Fluent in French.
• Interest or background in private equity and investment banking.
• Strong organizational, analytical, and problem-solving skills.
• Proficiency with Excel.
• Adaptability, ability to meet deadlines, and team collaboration skills.
• Ownership mentality and eagerness to learn new technologies and processes.

Preferred skills and experience:

• Knowledge of private capital and investment banking markets.
• Entry-level consulting skills.
• Bachelor's degree in MIS, Business Admin, or related field.
• Leadership experience.

Benefits at Intapp include:

• Competitive salary, variable pay, and equity.
• Paid parental leave, including for adoption.
• Generous PTO and family benefits.
• Wellness programs, volunteer time, and donation matching.
• Opportunities for growth and professional development.
• Collaborative, inclusive work environment.
• Impactful work at a growing public company.

Intapp is an equal opportunity employer and conducts background checks. We communicate only through official channels and will never request financial information or payments during the application process.