Impactful Complaints Officer - Fixed Term

New Start is seeking a Complaints Officer on a 10-month fixed-term contract in Chelmsford. The role involves managing a varied caseload of corporate and statutory complaints, providing support for training, and ensuring effective customer communication. Candidates should have strong organizational and communication skills, alongside A-level education.

This position requires someone with emotional resilience and the ability to work effectively under pressure while maintaining professionalism.