Impact Handling - Field Service Manager

# Experience the difference with us!Impact Handling - Field Service Manager page is loaded Impact Handling - Field Service Managerremote type: Onsitelocations: BIRMINGHAM (AP)time type: Full timeposted on: Posted Todaytime left to apply: End Date: November 30, 2025 (9 days left to apply)job requisition id: JR1486 Values - Field Service Manager - Materials Handling As part of Aprolis UK, our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers' need, they can handle it. Our values are: Entrepreneurship Courage Respect Friendliness Job Description Summary Impact Handling are actively recruiting for a Field Service Manager to cover a geographical location within our Northern region. You will be responsible for the service operation and will report into the depot manager. Your role will be based around the region, and you will manage and support a team of predominantly field based engineers. Job Description Skills and Experience - Field Service Manager - Materials Handling A technical background from within Materials Handling or similar (preferred) Organised and driven individual with previous management and leadership experience Ability to motivate and organise teams and individuals while promoting communication and performance A focus on customer requirements and expectations with the ability to meet or exceed these from an individual and team perspective Commercial outlook and mindset which facilitates profitable growth of the service operation and wider region Main Duties - Field Service Manager - Materials Handling Management and continuous improvement of Field Service activities in line with company objectives To deliver a quality field-based customer experience to both local and national customers. Maximise the productivity of the operations function through motivation and development of the customer support teams, by doing regular performance reviews and identifying training requirements. To maintain the assets during the time on contract to an agreed standard to enable maximisation of the value of the asset at the end of its contract. Improve profitability by increasing the productivity of the engineer workforce through the reduction of hours spent on fleet equipment and the promotion of sales on customer own trucks. Ensure full compliance with health, safety and quality regulations for both field and business-based colleagues and promote a safe working place by all your actions. By joining Monnoyeur, you'll be part of a team that empowers you to take initiative, values your unique perspective and encourages you to drive positive change while respecting our values of Entrepreneurship, Friendliness, Courage and Respect. We cultivate a culture that fosters innovation, teamwork and growth through our ILEAD leadership principles - Inspire, Link Up, Empower, Care and Deliver. Our people are our most valuable asset in serving the business community as a trusted local partner in capital goods for industry, construction and agriculture. We offer a comprehensive range of services - from sales and leasing to training and digital transformation. Our proximity to our customers enables us to understand their unique needs, adapt our solutions and continuously improve our offerings, especially in the areas of digital and energy transformation. Our workplace is an inclusive and supportive environment that celebrates diversity and equal opportunity. Rooted in our Diversity Charter, signed by our CEO Philippe Monnoyeur in 2020, our social and human resources policies focus on fostering a non-discriminatory environment where every individual can thrive.