Hybrid Telco AI & Workforce Transformation Specialist

GSMA Intelligence in London is seeking a Telecoms Workforce Transformation Research Contractor on a short-term basis. The role focuses on examining how operators must evolve workforce capabilities in response to AI and automation, creating data-driven insights for skills, roles, and organisational design over 2-5 years.

The project will inform senior stakeholders and boards, delivering a flagship report and board-level presentations.