Hybrid Team Leader, Tier 1 Customer Support & Self-Service

A public sector business service provider in Swindon is looking for a Team Leader to manage multiple teams delivering customer service across HR, Payroll, Finance, Procurement, and Training. The role involves driving operational performance, data analysis, and team development. Candidates should have strong leadership and customer service experience. This position is hybrid and requires a focus on improving customer experiences through effective team management and process simplification.