Hybrid Rent Support Specialist - Help Tenants Sustain Homes

Onward Homes in Manchester is seeking a Rent Support Specialist to help residents manage tenancy finances, access benefits, and reduce arrears. This full-time, hybrid role requires strong communication, empathy, and knowledge of housing legislation, with a minimum GCSE level and experience in customer support.

You will work in the Customer Accounts & Money Advice team, liaising with internal services and external agencies to maximise income and sustain tenancies.