Hybrid Product Support Engineer - Medical Devices

A leading tech firm in London is seeking a Product Support Engineer to provide technical support for devices aimed at enhancing clinical brain monitoring. The role involves troubleshooting, conducting root-cause investigations, and collaborating with engineering teams to ensure device reliability. Candidates should have over 5 years of experience in product support, strong documentation skills, and familiarity with project management tools. The company offers benefits including equity plans, private insurance, and unlimited holiday allowance.