Hybrid Network Operations Engineer

A leading ICT supplier in Caerphilly is seeking a skilled Network Operations Support Engineer to deliver operational support for network infrastructure. Responsibilities include providing 2nd/3rd line support for network incidents, configuring enterprise switches, routers, and firewalls, and monitoring network performance. The ideal candidate should possess solid experience in LAN/WAN environments, advanced network security knowledge, and proficiency in network monitoring tools. A strong commitment to customer satisfaction is essential.