Hybrid Insurance Customer Care Specialist

The Acorn Group is hiring a Customer Care Specialist in Liverpool City Centre with hybrid working. The role focuses on helping customers in financial difficulty, delivering excellent service and working towards positive outcomes for both customers and the business.

You will handle queries via phone, email or letter, support debt recovery efforts and strive for one-call resolution using established service models. The position offers a salary of up to £28,459 with performance bonuses.