Hybrid HelpPoint Admin: Customer Service Pro

Posted 10 hours 16 minutes ago by Churchill Group

Permanent
Full Time
Customer Service Jobs
Tyne And Wear, Gateshead, United Kingdom, NE100
Job Description

Churchill Group is seeking a proactive HelpPoint Administrator to join our dedicated HelpPoint team, delivering outstanding service to internal and external clients from our Gateshead base.

This hybrid role requires strong IT skills, including Microsoft Excel, and experience updating CRM systems, handling requests within SLA, and coordinating with subcontractors and invoicing. A basic DBS check is required.