Hybrid Field Service Scheduler & Customer Support

Johnson Controls in Manchester is seeking a capable operations coordinator for a full-time hybrid role. You will support field operations by scheduling engineer appointments, handling customer inquiries by phone and email, and ensuring on-time service delivery.

Join a busy team that values clear communication, attention to detail, and proactive problem solving. You will work with Sales, Billing, FM Helpdesk, and subcontractors to keep KPIs on track and improve engineer productivity.