Hybrid Debt Collections Specialist

Posted 5 days 6 hours ago by Phillips & Cohen Associates (UK) Ltd.

Permanent
Full Time
Other
Merseyside, Knowsley, United Kingdom, L34 0
Job Description

Ardent Credit Services ltd in Kirkby, Knowsley, is seeking a Call Centre Collections Agent to contact customers by phone and assist in arranging affordable repayment plans. You will guide customers to understand options and agree on feasible solutions while focusing on positive outcomes.

Role requires call centre experience, strong communication, and a solid grasp of FCA guidelines. Hybrid working, 21-25 days holiday, pension, discounts, and parking are among the benefits offered.