Hybrid Customer Support Technician: Delight Customers

Gamma Communications in Manchester is seeking a Customer Support Technician for its Gamma Business division. The role is hybrid, combining on-site and remote work within the UK.

You will own customer faults from initial inquiry through resolution, delivering excellent service and leveraging diagnostic tools for effective problem solving. The position emphasizes strong communication, attention to detail, and a proactive approach to learning and development in a fast-paced managed services