Hybrid Customer Support Specialist (10-Month Contract)

South Yorkshire Combined Mayoral Authority is seeking a Customer Support Assistant on a 10-month fixed-term contract at its Sheffield Head Office. The role is 37 hours per week, hybrid with a minimum of 3 days in the office, and reports to Sean Quinn Hellewell. Salary ranges £26,919 - £28,658 per year.

You will handle enquiries across channels, update CRM records, promote self-service options and support concessionary passes and payments with accuracy and confidentiality.