Hybrid Customer Support Specialist - Exams & Education

Cambridge University Press is seeking a Customer Support Advisor to join our Coventry-based team in a hybrid, permanent full-time position. You will handle inquiries via phone, email and digital channels, delivering high-quality customer service and accurate information.

The role offers structured training and opportunities for development within a collaborative environment. You will multitask across channels, learn our products and systems, and support customers through peak academic periods.