Hybrid Customer Success Manager - Growth & Risk
Posted 2 hours 17 minutes ago by risual Limited
Permanent
Full Time
Call Centre / Customer Service Jobs
Midlands, United Kingdom
Job Description
Node4 is seeking a Customer Success Manager to ensure the health and satisfaction of key customers in the East Midlands. You'll manage the end-to-end customer experience, focusing on retention and growth while collaborating across teams to drive service excellence.
Ideal candidates bring experience in customer success or account management, strong communication skills, and are adept at handling escalations. The role boasts a hybrid work model and a supportive culture focused on employee development.