Hybrid Customer Services Manager - Lead & Elevate CX

A UK-based medical aesthetics company is looking for a Customer Services Manager to lead their team and deliver exceptional customer service. Responsibilities include coaching staff, ensuring compliance with regulations, and improving customer satisfaction and retention. Candidates should have line management experience in a customer service environment, excellent coaching skills, and a passion for customer care. The position offers a salary of £38,000 - £40,000 plus bonuses and a hybrid working arrangement.