Hybrid Customer Service Team Lead: Coaching & KPIs

Posted 3 hours 9 minutes ago by Culligan Water Ireland

Permanent

Full Time

Customer Service Jobs

Galway, Claregalway, Ireland

Job Description

Culligan Home in Claregalway, Co. Galway, seeks a Customer Service Team Leader to supervise a team of agents and drive service quality.

You will coach, manage performance, and ensure key KPIs are met while delivering an excellent customer experience across all touchpoints. The role is full-time, hybrid, with a 6-month probation.

Join us to lead a hands-on team in delivering outstanding water-treatment customer support.