Hybrid Customer Service Officer - Full Training & Benefits

Gloucestershire County Council in Gloucester is seeking a Customer Service Officer to be at the heart of helping people access council services. You will support customers over the phone, respond to emails, and welcome visitors to Shire Hall, ensuring the right services are provided with empathy and accuracy.

The role offers a mix of office and home working; during probation you'll be based in the office at Shire Hall in Gloucester.