Hybrid Customer Service Advisor - Children's Social Care

Somerset Council is seeking a Customer Service Assistant to join the Children's Social Care team at County Hall, Taunton. The role operates on a 37-hour week with hybrid working, requiring 1 day in the office weekly after training, and the rest flexibly between home and office.

It is a fixed-term contract for 12 months. Your daily work includes handling electronic referrals, communications with professionals and the public, and liaising with social workers to support safeguarding and child