Hybrid Customer Operations Specialist: EV Brand Advocate

Octopus Group is seeking a Customer Specialist to join its operations team in London. This role involves providing exceptional support to Electroverse customers, managing queries through email and chat, and contributing to operational processes. You will engage with social media, stay updated on Electroverse features, and help improve customer experience. Ideal candidates possess excellent communication and organizational skills and a genuine interest in the electric vehicle sector. The role allows for hybrid work, combining office presence with remote flexibility.