Hybrid Customer Experience Specialist

Healthxchange is seeking a dynamic Customer Services Executive for our Reading-based, hybrid role. You will deliver outstanding support across phone, email and live chat, help resolve queries, and ensure orders are processed accurately while upholding company SOPs.

You'll work with internal teams, maintain CRM records, and look for opportunities to upsell or promote Healthxchange products. The role offers a proactive, customer-focused environment with a discretionary annual performance bonus.