Hybrid Customer Experience Specialist - First-Contact Expert

Plus Dane's frontline customer team is seeking a specialist to be the first point of contact for customers across a wide range of services. The work centres on high volumes of calls, digital enquiries and reception visits, aiming to resolve them first time with accurate records.

Hybrid working applies, with at least two days a week at the Congleton office, and customer-focused experience from housing, a contact centre, retail or care is relevant.