Hybrid Customer Experience Planner - Flexible Hours

Weaver Vale Housing Trust invites applications for a Permanent Customer Experience Planner to join our first point of contact Customer Hub. The role sits in a multi-disciplinary team delivering high levels of customer service, with 37 hours per week and flexible working between Gadbrook Park, Northwich, and home working.

The successful candidate will respond to customer queries at first point of contact, support service improvements, and work in partnership with other service areas to ensure