Hybrid Customer Experience Advisor - Bonus & Wellbeing

Novuna is seeking a full-time Customer Experience Advisor in Leeds. The role involves serving as the primary point of contact for customers through phone and email, especially those facing financial difficulties. You will actively listen, resolve issues, and help customers find suitable payment plans. The position offers a hybrid working environment with a benefits package including an excellent bonus scheme, 25 days holiday, and a full wellbeing package. There's a focus on creating an inclusive workplace and a great culture.