Hybrid Customer Care Office Manager

Barratt Developments plc is seeking a Customer Care Manager to oversee the Customer Care office, ensuring high standards for home buyers and timely resolution of issues. You will lead a team, maintain KPI performance, and coordinate across Construction, Commercial, Technical and Sales to assure swift, professional responses.

The role requires a proactive, process driven leader who can balance stakeholder needs with safety and compliance, while championing Barratt's values and hybrid working