Hybrid Call Centre Agent - Empathetic Debt Support

Encore Capital Group is hiring Customer Service Agents in Worthing, UK. In this role, you will handle inbound and outbound calls, providing exceptional customer service while supporting vulnerable customers. The position requires empathy and the ability to discuss financial solutions. A hybrid working model is available following training, and the salary starts from £27,082 with a performance-related bonus. The role includes 5 weeks of training and opportunities for professional growth.