Hybrid AI CX Architect (German)

Zendesk is seeking a Technical Architect (German Language) to design scalable AI-first architectures and guide customers from discovery to deployment. You will lead technical discussions, ensure integration readiness, and collaborate with Sales, Customer Success, and Professional Services to deliver measurable business value.

Fluent English and German required. The role is hybrid across Dublin and London, with global customer engagements and a focus on AI-powered CX innovations.