Human Resources Manager - Operations PGIM Ireland

Manager, HR Operations page is loaded Manager, HR Operationslocations: Letterkenny, Irelandtime type: Full timeposted on: Posted Todayjob requisition id: R-124145Location: Letterkenny, Republic of Ireland (Hybrid) Make a Global Impact on our People Services & Solutions Team Global People Services & Solutions team as an HR Operations Manager and lead the delivery of high quality, scalable HR services across Europe and the wider EMEA region. What You Will Do In this role, you will lead and develop a team of HR Operations professionals based in Letterkenny and London, overseeing day to day HR service delivery and driving continuous improvement across processes, systems, and controls. The role ensures consistent, compliant HR operations aligned with local and regional employment practices. Lead end to end HR operational processes across the employee lifecycle, including onboarding, employee changes, compensation updates, leave administration, and offboarding, with a focus on Europe and EMEA. Partner closely with People Business Leaders, Centers of Excellence (COEs), Payroll, Benefits, Technology, and external vendors supporting business needs while maintaining operational consistency. Manage and develop an HR Operations team, promoting a strong service delivery, employee experience mindset, and operational excellence. Ensure HR transactions are executed accurately, consistently, and in compliance with local European labor laws, consultation obligations, and regional employment practices. Drive process standardization, documentation, and optimization. Identify opportunities to streamline, automate, and scale HR processes. Act as an escalation point for complex HR operational issues and employee queries across multiple countries. Maintain strong employee data integrity, support audits and internal controls, and manage operational risk across the region. What You Will Bring 6-8+ years of experience in HR operations roles within a global or multinational organization supporting Europe or EMEA. Solid understanding of European labour laws, local employment practices, and regional compliance requirements. Demonstrated success in driving process improvement and operational change. Strong operational and analytical capability, with excellent attention to detail and a focus on accuracy and risk management. Confident people leader with the ability to develop, coach, and motivate high performing teams. Customer focused and pragmatic, with a solution oriented approach to problem solving. Comfortable operating in a fast paced, evolving environment, managing competing priorities effectively. Strong communicator, able to partner effectively across the People Team and the wider business. Flexible and resilient, with the ability to work effectively with global, geographically dispersed teams across multiple time zones. Bachelor's degree in human resources, business, or a related field preferred. What Will Set You Apart Experience working in a regulated or financial services environment. Strong working knowledge of Workday, ServiceNow, and Microsoft Office 365, with the ability to leverage systems to drive consistency, compliance, and process improvement. HR certification (e.g., CIPD or equivalent) Western European language skills. Why Join Us Work in a truly global HR environment, with exposure to international best practices and collaboration across regions. Be part of a collaborative and supportive People Team that values partnership, continuous improvement, and shared accountability. Play an active role in driving continuous improvement, embracing change and contributing to the evolution of HR services and delivery. Enjoy a hybrid working model based in our Letterkenny office.-PGIM Ireland is proud to be an equal opportunity employer and is committed to equal employment opportunity regardless of applicants' gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the traveler community. PGIM Ireland's aim is to hire the best people for the open roles and all appointments will be made on merit. Any offer of employment made by PGIM Ireland will be contingent on receiving satisfactory references. Applicants should be aware that background checks will be carried out on all candidates offered a position within PGIM Ireland. PGIM Ireland has been awarded the IBEC Keep Well Accreditation Mark, this is in recognition of our commitment to making our employees wellbeing a priority.Prudential Financial, Inc. (NYSE: PRU), a global financial services leader and premier active global investment manager with approximately $1.4 trillion in assets under management as of Dec. 31, 2023, has operations in the United States, Asia, Europe, and Latin America. Prudential's diverse and talented employees help make lives better and create financial opportunity for more people by expanding access to investing, insurance, and retirement security. Prudential's iconic Rock symbol has stood for strength, stability, expertise and innovation for 150 years. For more information please visit Our Commitment to an Inclusive Workplace Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don't just accept difference-we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.PGIM, the global asset management business of Prudential Financial, Inc. (NYSE: PRU), is a global investment manager with US $1.3 trillion in assets under management as of Dec. 31, 2023. With offices in 18 countries, PGIM's businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate, and alternatives. For more information about PGIM, visit Financial, Inc. (PFI) of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom, or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom. For more information please visit Inc. (PGIM) is the principal asset management business of Prudential Financial, Inc. (PFI), a company incorporated and with its principal place of business in the United States. PFI of the United States is not affiliated in any manner with Prudential plc, incorporated in the United Kingdom or with Prudential Assurance Company, a subsidiary of M&G plc, incorporated in the United Kingdom. Our Commitment to an Inclusive Workplace Prudential Financial, Inc. serves its customers in more than 40 countries and territories, and we seek talented, creative individuals from a variety of backgrounds, worldviews, and life circumstances to work with us. We are focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don't just accept difference-we celebrate it, support it, and thrive on it. At Prudential, employees have a unique opportunity to build their career path by owning their development, their career, and their future. We encourage employees to hone their skills and explore continued opportunities within Prudential.