HR Shared Services Coordinator

Job Summary

HR Services Coordinator - Responsible for managing the full employee lifecycle within Insulet's HR function, serving as Workday SME and providing high quality customer service to candidates, employees, and stakeholders.

Responsibilities

• Serve as Workday subject matter expert and provide timely assistance to applicants, recruiters, and hiring managers.
• Deliver quality customer service throughout the employee lifecycle, ensuring clear communication.
• Support Talent Acquisition in candidate experience, requisition and offer letter management, interview scheduling, background checks, and help desk notifications.
• Administer onboarding: guide managers and new hires, set up day 1 orientation, prepare documentation, validate work eligibility.
• Handle benefits administration, including new hire enrollments, terminations, and related transactions.
• Coordinate with payroll on employee questions and change requests.
• Maintain employee records and perform data administration to ensure data accuracy in HRIS systems.
• Process employee change requests and updates; generate reports as needed.
• Support off boarding: severance administration and help desk notifications.
• Perform other duties as required.

Education & Experience

• Minimum: Associate's degree and 2 years experience in Human Resources or Talent Acquisition function.
• Preferred: Bachelor's degree and administrative experience in recruiting, staffing or HR department.

Preferred Skills & Competencies

• Ability to manage multiple priorities, demonstrate objectivity, results orientation, initiative and creativity.
• Strong customer service and teamwork orientation.
• Adaptability to change; work well under pressure.
• Excellent computer skills: MS Office (Word, Excel, Outlook), Smartsheet, and Workday.
• Familiarity with ServiceNow tools.
• German and French language skills are an advantage; exposure to HR practices across EMEA is a plus.
• Demonstrates role model behavior, teamwork, collaboration, responsiveness within 24 hours, continuous improvement, quality of work, initiative, and confidentiality.

Physical Requirements

The position is performed in a traditional office environment and requires accessing information using a computer.

Equal Opportunity Employer

Insulet Corporation is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.