Hr Payroll Officer

About the role

Are you an experienced payroll professional looking to develop your career within a supportive and specialist team? We are looking for an HR Payroll Officer to join our dedicated Payroll & Reward team, delivering a high-quality, end-to-end payroll service across the Council.

This is a 12-month Fixed Term Contract with hybrid working available, including a minimum of 2 days per week based at the Civic Centre. This is an exciting opportunity to play a key role in ensuring employees are paid accurately and on time while providing expert support and advice on payroll matters.

Key Responsibilities

• Process monthly and supplementary payrolls, including BACS, costing and reporting
• Resolve a wide range of payroll queries from employees and managers
• Produce payroll reports and support auditing and compliance activities
• Calculate statutory payments, deductions and emergency payments
• Support pay awards, system updates and continuous payroll improvements
• Deliver excellent customer service across multiple communication channels
• Work collaboratively within the Payroll & Reward team to maintain high service standards

About You

• Proven experience working within a payroll environment
• Strong knowledge of payroll legislation and payroll processes
• Excellent attention to detail and strong problem-solving skills
• Confident communication and customer service skills
• The ability to manage workloads effectively and meet deadlines
• A Level 3 Payroll qualification or higher

If you are passionate about payroll and delivering a high-quality service, we would love to hear from you.

Benefits

• Flexible Working Hours - We recognise the importance of flexibility in managing your work and personal life.
• 36 Hour Week - Enjoy a standard 36-hour workweek for all full time staff.
• Generous Holiday Entitlement - increasing with length of service (for non-casual roles).
• Hillingdon Sports & Leisure - Stay active and healthy with discounts at council owned leisure centres and swimming pools across the borough.
• Salary Sacrifice Schemes - option to join schemes for cycle purchase, electric vehicle leasing and additional voluntary pension contributions (subject to scheme rules).
• Cycle to Work - Eco-friendly commuting with our cycle purchase scheme. We also provide bicycle parking, lockers, and showers at the Civic Centre.
• Local Government Pension Scheme - access to Local Government Pension Scheme and membership to the Credit Union.
• Vivup Benefis - Access a variety of offers and discounts through our Vivup Benefits.
• Mental Health Support and Counselling Services - Our mental health first aiders are trained to identify, understand, and help employees experiencing mental health issues. Access free 24-hour confidential advice and counselling as well as a legal advice service for you and your immediate family.
• Travel Support - Make your daily commute easier with our season ticket loans and free car parking.

Equity, Diversity and Inclusion Statement

At the London Borough of Hillingdon, we are committed to creating a diverse, inclusive, and equitable workplace. This commitment means that all employees, job applicants and others who work for us will be treated fairly. The aim is for our workforce to be representative of all sections of society and Hillingdon residents so we welcome applicants from a wide variety of backgrounds. We strive to ensure that our recruitment process is free from discrimination and bias, and we are dedicated to providing reasonable adjustments to applicants with disabilities.

Recruitment Information

Hillingdon Council operates a guaranteed interview scheme for candidates with disabilities that meet the essential criteria for the role and wish to be considered under this scheme. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expect all staff and volunteers to share this commitment.

Some posts are subject to The Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2019 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

In addition to verifying Right to Work in the UK and a new starter health questionnaire, the post is subject to the following pre-employment screening:

• Qualifications Check
• 2 years of Referencing

Please note: Priority will be given to those at risk of redundancy within Hillingdon Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised. It may be necessary due to a high volume of applications to close this role early. We therefore recommend you apply as soon as possible to avoid disappointment.