HR Ops Specialist (12 Month FTC)

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Reporting to the EMEA HR Operations Manager (UK), the role is responsible for administering HR advisory and transactional support related to the employee lifecycle. It is part of the EMEA HR Operations Team providing support in English to the UK & Ireland.

The role involves identifying insights and trends to improve the knowledge base, team performance, training, and processes, working with other teams to apply continuous improvements locally and globally.

Additionally, the role supports the EMEA HR Operations manager in implementing initiatives to enhance operational efficiency, agility, and customer experience across HR services.

This position requires strong attention to detail, excellent customer service skills, and a proactive approach.

Responsibilities include:

• Providing front-line HR advisory and transactional support for HR policies and processes in the EMEA region.
• Triaging and escalating HR queries across functions like Payroll, Total Rewards, IT, and HRBP teams.
• Developing self-service knowledge content for employees and managers via Murray, MyAssistant, and ServiceNow.
• Supporting onboarding for new employees, ensuring timely completion of requirements and smooth logistics.
• Managing employee data changes and job requisitions, collaborating with HRBPs, Compensation, Finance, and HR Data teams.
• Handling end-to-end employee offboarding, including exit interviews and system transactions.
• Managing leave, absence, benefits, and HR to Payroll month-end processes accurately.
• Updating HR policies to reflect legislative changes and supporting continuous improvement and change management activities.
• Supporting HRBPs with reporting, maintaining organizational charts, headcount, and census reports.
• Collaborating with HR Data team on data audits to ensure accuracy.
• Supporting HR projects to improve processes and employee experience.
• Partnering with HRBPs on client-specific projects and tasks.

Requirements:

• Experience as a Generalist/practitioner or similar.
• Strong communication skills, both verbal and written.
• Excellent attention to detail.
• Highly organized, able to prioritize and meet deadlines.
• Experience with Case Management tools, HRIS, and Microsoft Office applications.
• Ability to analyze problems, generate solutions, and escalate issues as needed.
• Effective team player, able to collaborate and build relationships.

Unleash your potential in a place you belong!

At Paramount in London, we have a diverse portfolio of brands reaching billions of viewers worldwide. Join us in a culture where content, people, and ideas merge, and where your talents can thrive.

We offer an inclusive environment, competitive benefits, flexible working, mental health support, and social events.

Our values include optimism, inclusivity, agility, and adaptability, guiding us to succeed together. We are committed to diversity and inclusion, aiming to reflect UK society and foster an authentic, inclusive environment. We are a Disability Confident Employer and welcome applicants with disabilities. For support during the interview process, contact .