HR Operations Manager

Join Us at the UK's top Awarding Organisation - NEBOSH

What is the role?

Manager (HR Operations)

Location: Hybrid - Leicester office, ideally 2-3 days a week in the office

Who are we?

The National Examination Board in Occupational Safety and Health (NEBOSH) is a leading global organisation providing health, safety, and environmental qualifications. Our internationally recognised qualifications help raise the competence of safety and environmental professionals as well as individuals at all levels in the workplace. NEBOSH qualifications are highly respected by governments, employers, and learners.

Our Vision and Mission

Vision: We enable and inspire the world of work and the wider environment to be safer and healthier.

Mission: We provide world-class, accessible health, safety, environment, risk, and wellbeing qualifications and services.

Role Overview

As HR Operations Manager, you will support the Chief People Officer by providing support and insights to all employees, ensuring a proactive and customer-focused service. Key responsibilities include:

• Leading the HR operations function with clear communication and timely delivery of the business plan.
• Managing workload, resource allocation, and planning for peak periods.
• Creating and overseeing SLAs to ensure high-quality services.
• Providing reporting and analysis in a clear, concise manner.
• Supporting change initiatives across the organisation.
• Coaching team members to foster ownership, confidence, and resilience, with structured development plans.
• Maintaining operating procedures and internal policies.
• Monitoring employee interactions to ensure timely responses and escalation of complex issues.
• Ensuring compliance with legislation through collaboration with third parties.
• Managing budgets, resources, and reporting on HR activities to stakeholders.
• Building relationships with suppliers and contractors, overseeing payroll, recruitment, and reward systems.
• Driving key projects to uncover insights for business decision-making.

Ideal Candidate Profile

Experience & Skills:

• Proven managerial experience in an SME or charitable organisation.
• CIPD Level 5 or equivalent.
• Competent in Microsoft Office, EDI, Neurodiversity, planning, and scheduling.
• Knowledge of agile and change frameworks is advantageous.

Personal Attributes:

• Curious, organised, and deadline-oriented.
• Decisive, resilient, and willing to work in a hybrid manner.

Next Steps

If you are interested in joining NEBOSH and believe you are suitable for this role, please send your CV and a cover letter explaining why you are the right fit.

We welcome applications from candidates of all backgrounds and experiences.

Benefits

• Company pension (10% employer contribution)
• Enhanced holidays (25 days rising to 33 days with service)
• Health Care Cash Plan
• Private Medical Insurance
• 3x salary Death in Service benefit
• Discounted gym membership
• Extensive discounts and offers