HR Communications Lead

We have an excellent opportunity for a HR Communications Director to join our HR Team. This is a permanent role and can be based in London or Glasgow.

About the Role

• Overall management and oversight of HR communications strategy, including narrative, channel strategy, and audience segmentation, for communications to and from HR colleagues across Barclays.
• The role holder will work closely with senior HR members and Group corporate communications.
• The HR communications strategy should focus on employees as consumers, prioritizing their needs over traditional methods. This involves seeking input on preferred communication styles, using engaging formats like multimedia and interactive platforms, and tailoring strategies to diverse audiences.
• By embracing this personalized approach, we aim to enhance engagement, foster ownership, and drive the success of our HR strategy.

Purpose of the Role

To build strong partnerships with senior leadership, advising on how to engage and influence employees to achieve business goals through an insight-based employee communications strategy and excellent execution.

Accountabilities

• Leadership communication using insight research to help senior leaders understand employee sentiment and communicate empathetically.
• Aligning business strategy and building belief in organizational progress, emphasizing employee impact on client experience.
• Designing communication interventions to influence behavior and promote a positive culture aligned with the Barclays Mindset.
• Creating communication strategies for organizational change to build commitment and capability.
• Managing crisis and issues in collaboration with the senior team, focusing on employee engagement in client interactions.
• Leading and developing a high-performing team, enhancing individual and team skills.

Director Expectations

• Managing a business function, contributing to strategic initiatives, policies, and complex projects.
• Leading a large team or projects, acting as a technical expert and thought leader, and coaching less experienced staff.
• Providing advice to senior management and influencing decisions at a strategic level.
• Managing resourcing, budgeting, and policy creation for significant sub-functions.
• Ensuring policy compliance and regulatory adherence.
• Monitoring and influencing external environment, regulators, and advocacy groups.
• Demonstrating comprehensive knowledge of industry practices and external market developments.
• Applying analytical skills to solve complex problems and design solutions.
• Making significant decisions and influencing stakeholders internally and externally.
• Acting as a principal contact and spokesperson for the function and division.

All senior leaders are expected to demonstrate leadership behaviors aligned with Barclays' values and behaviors, including Respect, Integrity, Service, Excellence, and Stewardship, and embody the Barclays Mindset of Empower, Challenge, and Drive.