HR Business Partner - South West & Outlets (12-month Maternity Cover)

HR Business Partner - South West & Outlets (12-month Maternity Cover) page is loaded HR Business Partner - South West & Outlets (12-month Maternity Cover)locations: London, GBRtime type: Full timeposted on: Posted Todayjob requisition id: R-110752At Swarovski, you don't just join a brand - you help reinvent one of the most iconic names in fashion and design. Here, bold ideas matter, creativity drives change, collaboration is valued, and your work shapes how the world experiences brilliance. If you're ready to push boundaries, grow your skills, and leave your mark where innovation meets timeless elegance, we're ready for you.We're looking for an HR Business Partner - South West & Outlets, to advise, challenge and guide on people-related issues and priorities to help drive business results. This is a field-based role offering autonomy and influence at the heart of the business. About Job Your main responsibilities will include, but are not limited to: Serve as a trusted HR Business Partner to the Area Manager South and 2 x District Managers for the South-West District (UK) and Outlets District (UK & ROI). Provide advice and guidance across all people related topics including a range of employee relations cases (low level and complex) and policy application. Coach and develop line managers to strengthen leadership capability and improve effective employee relations, ensuring consistent HR practices, and mitigate organisational risk. Manage Advisory, Conciliation and Arbitration Service's (ACAS) Early Conciliation activities to proactively reduce the likelihood of Employment Tribunal claims. Partner with Global Business Services' teams to maintain compliant HR administration and support regional recruitment needs, including critical or high priority roles. Lead the Performance, Talent Review and Succession Planning processes, ensuring robust talent discussions and effective follow through on development commitments. Analyse People KPIs, identify trends or risks, and drive accountability for action plans that improve performance across both districts. Generate ideas and support line managers with employee engagement initiatives to improve staff retention reflected in labour turnover statistics and employee satisfaction eNPS scores from employee surveys. Involvement in ad-hoc people related projects based on the needs of the business. About You You are an ideal candidate if you have: Minimum of 8 years' experience in HR; of that, 4-5 years' experience in an HR Manager/HR Business Partner role. HR experience within a multi-site retail business in the UK; ideally this will be in a field-based HR role. Excellent working/practical knowledge of UK employment law and at least 5 years of experience of independently managing both low level and complex ER cases end to end. Knowledge of Republic of Ireland employment law preferable but not essential. CIPD level 5 qualified desirable but not essential. Excellent stakeholder management and influencing skills. Personable, approachable and reliable with an ability to manage personal, sensitive, and confidential information in a professional and appropriate manner. What We Offer You can expect a range of benefits, including: Enhanced annual holiday entitlement 1 x Wellbeing Day each year 1 x paid Volunteering Day each year Half Day Friday once per month Hybrid Working Company Car Company Pension 60% staff discount on Swarovski Crystal products (home & jewellery) 30% staff discount on Swarovski Created Diamonds Food & refreshments allowance Staff Referral Bonus - up to £250 Jubilee Awards to celebrate key service milestones Annual Awards to celebrate and recognize your achievements Season Ticket Loan Exclusive access to our Employee Assistance Programme (EAP), The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service. Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts (UK only) About Swarovski Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world's finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.Joining Swarovski means being part of a bigger purpose. You can create a positive impact and work wonders by bringing your unique ideas to life. Together, we'll inspire the world of interior décor, fashion, culture, film and entertainment. Recruitment Process at Swarovski You are just a few steps away from becoming a part of our World of Wonder. Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps. If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too. CV Tips to Nail Your Dream Job The first impression matters: make your two-page CV professional and aesthetic. Add the most relevant details that reflect you are a great match for the role, focus on your skills, projects, achievements, results and education. Tell us how well do you speak/write any other foreign languages. We like to read the summaries of candidates' profiles with goals and passions - they highlight your personality and motivation. If you are at the beginning of your career journey, show your individuality and highlight the details that are relevant to the role (e.g. internships, voluntary or temporary jobs, online courses, certificates, year abroad exchange programs)