Housing Officer

Domestic Abuse Coordinator

Location: Kirklees

Pay: from £14.50 per hour, DOE
Contract: Full-Time, Temporary, 37 hours per week
Sector: Housing / Domestic Abuse Support

About the Role

We are recruiting for an experienced Domestic Abuse Worker to join a dedicated Domestic Abuse Service in Kirklees. This is an exciting opportunity to combine operational leadership with hands-on support, helping individuals and families rebuild their lives in a safe and supportive environment.

You will oversee the day-to-day running of a refuge service while providing high-quality housing management and support to residents. Working alongside the Service Manager, you will play a key role in ensuring the service delivers positive outcomes and maintains high standards of support, safeguarding and service delivery.

This is a varied and rewarding position where no two days are the same. From supporting residents to secure long-term accommodation and independence, to leading safeguarding responses, developing staff and strengthening partnerships with external agencies, you'll have a direct impact on the lives of vulnerable individuals.

Key Responsibilities

• Provide practical and emotional support to individuals affected by domestic abuse.
• Complete needs and risk assessments and develop person-centred support plans.
• Support service users to access safe accommodation and maintain housing stability.
• Assist clients in accessing benefits, healthcare, legal services, education, training, and employment opportunities.
• Develop and maintain effective safety plans to reduce risk and promote wellbeing.
• Support individuals to increase confidence, independence, and resilience.
• Advocate on behalf of service users with external agencies, including housing providers, social care, police, and health services.
• Maintain accurate and up-to-date case records, support plans, and outcome monitoring information.
• Attend and contribute to multi-agency meetings, safeguarding meetings, and case reviews.
• Ensure safeguarding concerns are identified, reported, and managed in line with organisational policies and procedures.
• Build positive professional relationships with partner agencies and stakeholders.

Person Specification

Essential Experience & Skills

• Experience supporting individuals affected by domestic abuse, homelessness or other complex needs.
• UK Driver's Licence
• Previous experience supervising or leading staff within a support or housing environment.
• Strong knowledge of housing management and tenancy sustainment.
• Sound understanding of safeguarding procedures and trauma-informed practice.
• Ability to build effective relationships with residents, colleagues and external partners.
• Excellent communication, organisational and case management skills.
• Ability to work independently while contributing positively to a wider team.

Desirable

• Experience working within refuge or supported accommodation services.
• Knowledge of local housing pathways and support services.
• Understanding of outcomes-based support and service performance monitoring.

Why Apply?

• Opportunity to make a meaningful difference in the lives of vulnerable individuals and families.
• Diverse and rewarding role with a blend of leadership and frontline support.
• Work within a collaborative Domestic Abuse Service alongside specialist support teams.
• Be part of a service committed to delivering safe, high-quality, person-centred support.