Housing Implementation Consultant - Service Charges & Rent Accounting

Housing Implementation Consultant - Service Charges & Rent Accounting

Contract: 3 months (ASAP Start date)
Location: Fully Remote

We are currently seeking an experienced Housing Implementation Consultant to support a 3-month remote contract assignment.
This role will suit a strong functional consultant with hands-on experience delivering housing system implementations, particularly across service charges and rent accounting.

The Role
You will play a key role in the implementation and optimisation of a housing management platform, working closely with stakeholders to gather requirements, translate business needs into system solutions, and support configuration and delivery.

Key responsibilities will include:

• Leading requirements gathering workshops with business stakeholders
• Documenting business requirements and process flows (As-Is/To-Be)
• Advising on best practice across service charges and rent accounting modules
• Supporting system configuration and functional design
• Facilitating UAT and resolving functional queries
• Acting as the bridge between technical teams and operational housing teams

Essential Experience

• Proven experience as a Housing Implementation Consultant or Functional Consultant
• Strong commercial knowledge of service charges (budgeting, apportionment, reconciliation)
• Hands-on experience with rent accounting/rent ledger processes
• Experience working with a recognised housing management system/platform (eg Civica, NEC/Northgate, Aareon, MRI, Orchard, etc.)
• Strong stakeholder engagement and workshop facilitation skills